Reference

Privacy Policy for Your Account

Your account profile, wallet records, device checks and lobby activity sit under one Privacy Policy at alexsatoto.

Account dataDANA recordsOVO recordsGoPay recordsQRIS checks

Browse Lobby Read FAQ

What This Policy Covers

alexsatoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear data handling helps you decide whether to join with confidence before you enter an email, phone number or wallet method. This Privacy Policy covers the personal details you provide, the device signals we record when you reach the lobby, cookie choices on mobile and desktop,

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and transaction records connected to DANA, OVO, GoPay and QRIS. We use this data to create your account, protect access, check wallet activity, answer privacy requests, and keep records required for account operations. If access or eligibility is discussed, it depends on local law and is
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available only where local law permits, including when you connect from Jakarta or another Indonesian location.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Three Ways to Ask Us

Privacy questions need a direct route, not a generic inbox that leaves you guessing. We keep privacy contact paths close to your account area, so you can ask about data access, correction, deletion review, cookie settings or wallet record questions without sharing extra details in public channels.

Team online

Live chat privacy queue

Use live chat from your logged-in account between 09:00 and 23:00 WIB. We may ask for your username and last wallet method, such as DANA or QRIS, before discussing private records.

Email request desk

Send privacy requests to our email contact with your username, registered phone number and the change you want checked. Do not include full payment screenshots unless our privacy desk asks for a masked copy.

Account panel message

Open your account panel, choose Help, then select Privacy request. This route links your message to the signed-in session, which helps us verify you before we adjust profile or cookie records.

DATA PRACTICE

Six Privacy Checks We Use

Your privacy setting is handled as part of daily account operations, not as a separate promise hidden away from the wallet.

Account data collection

When you open an account, we collect details needed to identify your profile, such as username, phone number, email and login records. We use them to manage access and respond to privacy questions.

Wallet record handling

DANA, OVO, GoPay and QRIS activity creates transaction references, timestamps and status checks. We keep those records to reconcile your wallet, investigate disputes and answer your request without exposing full payment credentials.

Device and session checks

Mobile and desktop sessions may record browser type, IP range, device path and sign-in time. These checks help us spot unusual account access when you move between the lobby and wallet pages.

Cookie choices

Cookies help keep you signed in, remember language choices and measure whether pages load correctly. You can clear browser cookies from settings; some account functions may ask you to sign in again afterward.

Lobby activity records

Activity in Speed Blackjack, Rocket Crash, Super Bingo or Mega Fishing may create round IDs and timestamps. We use these records for account history, privacy questions and wallet checks tied to those sessions.

Retention and correction

We keep data only as long as needed for account operation, record checks, dispute handling and legal duties. If your phone number or email changes, contact us so we can verify and update it.

Questions About Your Privacy

The answers below focus on privacy choices you may want to check before creating or using an account. We keep them practical: what we collect, where wallet data fits, how cookies work, and how you can ask us to correct or access your data.

We collect account details such as username, phone number, email, login records and device signals. We also record wallet references when you use DANA, OVO, GoPay or QRIS for account transactions.

Payment-related data helps us match wallet activity to your account, check transaction status and answer dispute questions. We store references, timestamps and method names, not full private credentials from your DANA, OVO, GoPay or QRIS app.

Yes. Contact us through live chat, email or the account panel privacy form. We will verify your identity first, then share the account data we can provide under applicable local law.

Cookies help keep your session active, remember basic settings and measure page performance. You can clear them in your browser, though you may need to sign in again and reset some preferences.

Send a privacy request from your signed-in account or email our desk with your username and the detail to be changed. We may ask for extra verification before updating sensitive account fields.

We share only the details needed to process or verify a transaction with the relevant payment route, such as DANA, OVO, GoPay or QRIS. We do not sell your personal data to unrelated advertisers.

We keep records for as long as needed for account operation, wallet checks, dispute handling and legal duties. When data is no longer required, we aim to remove it or separate it from your profile.

Privacy Policy for Your Account

Three Ways to Ask Us

Live chat privacy queue

Email request desk

Account panel message

Six Privacy Checks We Use

Account data collection

Wallet record handling

Device and session checks

Cookie choices

Lobby activity records

Retention and correction

Questions About Your Privacy

01 What personal data does alexsatoto collect when I open an account?

02 Why do you keep payment-related data?

03 Can I ask to see the data linked to my account?

04 How do cookies affect my privacy on mobile and desktop?

05 How do I correct my phone number or email?

06 Do you share my data with payment services?

07 How long do you keep my account and lobby records?

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